Return And Refund Policy

If you are not satisfied with your purchase, you can return it for a full refund. But you can only return your purchase for up to 14 days from the date of purchase recieve.

Items can be returned/exchanged only if found defective or wrong product shipped. 

All presumed defective of wrong items must obtain authorization before returning.

buyer has to bare the return shipping fees.

The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, we will credit you in the same manner as your original payment within 14 days of receiving the returned item. 

Please return your purchase to the following address:

No.12, Jalan 2/32A, Batu 6 1/2, Off Jalan Kepong, 52100 Kuala Lumpur.

We are always here to help, if you have any other questions, please email to or call us at our customer service team +603 - 6257 8000.