Categories

Warranty

How long is the validity of warranty?

EH Auto Link warrants each product to be free of defects in material for a period of 3 months for new product, 2 weeks for used product, no warranty for original product and for our rebuilt gearbox to be free in both material and workmanship for a period of 3 months from the date of purchase. The warranty is valid when the product is properly installed, subjected to normal use and service, does not fail due to negligence, not modified, altered or used for racing competition purposes in any way.

What are the conditions for returning the product(s)?

Customers who believe have a defective product, can either return it to the dealer from which it was purchased along with the payment slip and a complete description of the defect problem with its original packaging. If a thorough inspection by the manufacturer indicates defect in materials or workmanship, our sole obligation shall be to repair or replace the product. The manufacturer always can be the sole judge of any claim. The warranty does not include installation, shipping or removal costs.

EH Auto Link shall not be liable for any consequential damages occasioned by the breach of any written or implied warranty pertaining to the sale of its products in excess of the purchase price of the product sold.

What if your questions are not covered here?

If you unable to find your answers here, we recommend you to contact our team via:

  • Email: sales@ehautolink.com.my
  • Tel: +603 - 6257 9000